Lynn Brown
CHRP, CMC – Managing Director
lynn@brownconsulting.ca
Lynn Brown possesses over 30 years in the field of human resources. A seasoned
generalist, she has a breadth of experience in all facets of human resources.
Lynn’s particular expertise is in the areas of organizational effectiveness/process improvement,
job evaluation, pay equity compensation and benefits, policy development, legislative compliance and employee relations.
She has had solid experience in both the corporate and consulting environments
with start-ups and reorganizations.
Lynn developed the HRDiagnostic™, a comprehensive tool to help organizations
maximize their human resources. It provides a full assessment of an
organization’s HR programs, processes and practices. Proprietary to Brown
Consulting Group, HRDiagnostic™, identifies which areas are working well and
those that could be further enhanced.
Lynn is a Certified Management Consultant (CMC)
and a member of the Canadian Association of Management Consultants (CAMC); a Certified Human Resources
Professional (CHRP) and a member of the Human Resources Professional
Association. She is a graduate of the University of Toronto with a Bachelor of
Arts majoring in Employment Relations. She is also a McQuaig System Certified Interpreter and sits on the
CMAC's Certification Committee.
Lynn has written a variety of human resource related articles for publications
such as Workspan, HR Professional, TLOMA Today, The Canadian Chemical News, CSAE
(Canadian Society of Association Executives) Forum and Metro. She is frequently
cited in national media including the Globe and Mail/workopolis.com, Toronto
Star, Profit magazine and other business
and human resources publications.
Prior to her consulting career, Lynn held several senior human resource
positions in corporate environments, with a particular focus in professional
services. In this regard, she developed national
recruitment campaigns, aligned HR to business needs through effective strategic
planning, and managed the HR aspects of a merger of two national professional
firms.
As Managing Director of Brown Consulting Group, Lynn currently provides
consultative services to a wide variety of clients ranging from smaller
entrepreneurial companies to large multinationals. Her industry focus covers
not-for-profit, financial services, professional services, insurance,
manufacturing, media and entertainment, construction, transportation and
high-tech. Lynn also provides coaching and training in the areas of human
resources and management skills.
Please contact Lynn at 416.694.6101 x 111 or by email lynn@brownconsulting.ca
Denise Burton Barrett
Consultant/Researcher
denise@brownconsulting.ca
In addition to her consulting role, Denise Burton Barrett handles research requirements for
the Brown Consulting Group, and is often consulted on a
variety of our client engagements as our resident expert in the field of
privacy.
With her B.A. in Public Administration, and an M.A. in Political Science, her
Masters Thesis was on Ontario's Freedom of Information and Privacy Legislation.
She has also done on-air commentary relating to public policy and privacy issues
for CBC Radio, CBC Morningside, CTV Canada A.M., City TV Breakfast Television,
CJAD Radio in Montreal.
Since 2011 she has also been a member of the Consumers Council of Canada. In
2011 she was invited to participate with Advertising Standards Canada. She
currently serves on two committees as a public representative: The National
Consumer Response Council, which adjudicates complaints about advertising under
the Canadian Code of Advertising Standards in collaboration with industry
representatives; and the Children's Advertising Clearance Committee, which
ensures broadcast advertising to children complies with the Broadcast Code for
Advertising to Children. Denise also does on-site confidential customer
satisfaction studies and reports for corporate management groups to assist them
in assessing customer service standards.
Prior to joining Brown Consulting Group, Denise specialized in research and
training and worked in both the public and private sectors including the
Solicitor’s General’s Office, the Ministry of Education, Elections Canada,
Elections Ontario, William M. Mercer and United Press International. She is also
a frequent editorial contributor to the Sun Life Financial finance and lifestyle
website, brighterlife.ca.
Please contact Denise at 416.694.6101 x 112 or at
denise@brownconsulting.ca
Janice Carter
CHRP – Consultant
janice@brownconsulting.ca
Janice Carter brings more than 30 years experience in human resource management to the Brown Consulting Group. Her solid HR generalist background includes a wide range of expertise including legislative compliance, recruitment and retention, employee relations, performance management, staff development and training, career and succession planning, compensation, and policy and process development.
Janice provides a variety of consulting services to clients including employee relations, pay equity and job evaluation, compensation strategies, recruiting and retention, performance management, policy review and development, legislative compliance, process improvement and interim HR management.
Prior to her consulting career, Janice held several corporate senior-level HR and resource manager positions for international IT consulting firms. She also has many years of experience managing departments in various industries, including IT, auditing / consulting, and insurance. Her broad base of knowledge, business acumen and the ability to build strong relationships proves to be invaluable in helping clients to find innovative solutions to HR issues.
Janice is a Certified Human Resources Professional (CHRP), graduating from
the Executive Education Program from the Rotman School of Management at the
University of Toronto. She is a member of the Human Resources Professional
Association of Toronto. She graduated with a Bachelor of Arts from the sociology
program at York University
Please contact Janice at 416.694.6101 x 154 or at
janice@brownconsulting.ca
Kenlyn Hughson
Consultant
kenlyn@brownconsulting.ca
Kenlyn handles a dual role for Brown Consulting Group. With a focus on recruiting, operational efficiency and process improvement, she provides expertise to clients as a consultant. In addition, she uses her expertise in managing finance and administration for the office.
Kenlyn has a broad background in accounting, human resources, administration, marketing and promotions. Prior to joining the Brown Consulting Group, Kenlyn spent 10 years in the television and film industry. In addition, she has held the position of treasurer in the automotive industry and managed a promotion company in the beverage industry. She has her B.A. Honours majoring in Fine Art Studies from York University. She is a McQuaig System Certified Interpreter.
Her broad range of business experience, exceptional technical skills and
organizational abilities provide her with a unique perspective in creating
effective solutions to client issues. She is able to quickly assess and make
recommendations to clients to improve the efficiency of their administrative
systems.
Please contact Kenlyn at 416.694.6101 x 151 or at
kenlyn@brownconsulting.ca
Jim McKibbin
Senior Consultant
jim@brownconsulting.ca
Jim McKibbin is a senior consultant at Brown Consulting Group with extensive
experience focusing in the areas of communications, management, labour
relations, media and public relations, and sales and marketing.
Jim provides consulting, facilitation, training and management coaching to
clients. In addition, Jim also handles the majority of our senior search
assignments. His solid understanding of business, in both union and non-union
environments, is invaluable in helping clients to identify issues, respond to
challenges and develop results-oriented solutions.
Jim also develops and delivers a number of specialized seminars and workshops in
the areas of management, leadership, communications, negotiations, sales, and
conflict resolution techniques.
As a frequent speaker on leadership, diversity, management communications,
demographics and social values, Jim has made keynote presentations to numerous
organizations in the public, private and non-profit sectors including: Broadcast
Research Council, the CBC, Canadian Chamber of Commerce, Canadian Database and
Marketing Association, Metro Toronto Convention and Visitors Association,
Ontario Federal Council of Government Departments, the Ontario Multifaith
Council and the Radio and Television News Directors Association.
Prior to joining Brown Consulting Group, Jim was Communications Manager for
Statistics Canada’s Central Region for both the 2001 and 2006 Census. During his
tenure at the agency he created the ethno-cultural communications program. He
also inaugurated the agency’s Account Executive marketing program and produced
the annual Perspectives on Canada Conference on social trends. Jim was also
Director of the Toronto Learning Annex; Secretary of the Industrial Market
Research Association of Canada; and for five years, was Chair of the Provincial
Soft Drink Workers' Union. He is a Certified Sales Professional (CSP) and a
member of the Canadian Professional Sales Association. Jim also serves on a
number of not- for-profit boards and commissions and is currently
president-elect of AOTS, the men’s organization of the United Church of Canada.
Please contact Jim at 416.694.6101 x 116 or at
jim@brownconsulting.ca
Donna
Morano
Consultant
donna@brownconsulting.ca
Donna Morano has more than 15 years of progressive experience in human
resources. With a solid HR generalist base, Donna has focused her expertise in
the areas of talent management, succession planning, leadership development and
training.
Donna currently provides a wide range of human resources consultative and
training services to clients. She works with companies to develop customized
solutions to assist with management development, change management, relationship-building
through team leadership and communications, acquisition
plans and shifts in business priorities. Her strong emphasis on learning and
development complements these initiatives by strengthening employee/employer
relationships.
Prior to joining Brown Consulting Group, Donna held progressively senior HR
positions in both large and small organizations. With both an HR and learning
and development focus, Donna was responsible for the development of major
training initiatives to enhance business priorities, including the development
of a leadership curriculum, a trainee program, a major diversity awareness
initiative, the creation of a national talent management approach, and a
national sales and service cultural shift initiative for more than 700 employees
Donna is a Certified 360 Coach; a DDI Certified Target Selection Interviewer; a
Certified McQuaig Word Survey Interpreter and a Certified Facilitator for “Think
on Your Feet.” She is also a member of the Human Resources Professional
Association, the Society of Human Resources Management and is in the final stage
of completing her Human Capital Strategist designation from the Human Capital
Institute of Canada.
Please contact Donna at 416.694.6101 x 115 or at
donna@brownconsulting.ca
Lorraine O'Connor
CHRP – Consultant
lorraine@brownconsulting.ca
Lorraine O'Connor has more than 20 years of experience in human resource management. With a strong HR generalist background, her particular expertise is in the areas of recruitment, performance management, compensation, job evaluation, training and employee relations.
Lorraine provides both on-site and consultative services to clients with a particular focus in recruiting and retention, compensation and benefits, employee relations, and human resources strategic and operational effectiveness.
Prior to her consulting career, Lorraine had extensive experience in corporate
human resources. She continually achieved progressively senior roles including
Vice-President, Human Resources for one of Canada's largest insurance companies.
She also has corporate HR experience within the financial services and
manufacturing sectors. This varied experience allows her to assist clients with their
human resource needs from both a strategic and operational perspective.
Lorraine graduated from Wilfrid Laurier University with a Bachelor of Business
Administration and is a Certified Human Resources Professional (CHRP). She has
her certificate in Employee Benefits from Humber College and her certification
from the Hay Group in compensation and job evaluation. In addition, Lorraine is
a DDI Certified Targeted Selection Interviewer, a Certified McQuaig Word Survey
Interpreter and a Certified 360°
Coach.
Lorraine may be contacted at 416.694.6101 x 118 or at lorraine@brownconsulting.ca
Glenna Stelzer
CHRP – Senior Consultant
glenna@brownconsulting.ca
Glenna Stelzer is an experienced professional with 20 years in human resources
management. As an HR generalist, her expertise is in the areas of acquisitions,
restructuring and change management, recruitment and retention, employee
relations, policy development and process improvement.
Currently, Glenna provides a variety of services including, HR consulting,
interim management, project management, training and coaching. Her industry
focus is in the areas of financial services, insurance, call centres,
telecommunications and not for profit.
Prior to her consulting career, Glenna held progressively senior positions
within the financial services industry both in human resources and in branch
management. This experience has been invaluable to clients as she is able to
align her exceptional business acumen in partnership with her human resources
expertise Glenna has been a board member with Yellow Brick House, a women's
shelter in York Region, for the past four years and currently serves on their
executive committee and chairs their human resources committee.
Glenna has her Certified Human Resources Professional designation from the Human
Resources Professional Association of Ontario. In addition to her Honours B.A.,
from the University of Toronto, Glenna has completed the Advanced Program in HR
Management from the Rotman School of Management.
Please contact Glenna at 416.694.6101 x 113 or at
glenna@brownconsulting.ca
Judy
Webb
CHRP – Consultant
judy@brownconsulting.ca
Judy Webb is an experienced professional with 20 years in human resources and administration. Her breadth of experience expands beyond human resources to include the development and acquisition of facilities, telecommunications systems, office furniture and equipment, and relocations.
Prior to her consulting career, Judy held a variety of senior positions managing human resources and administration/operations. Her experience extends from the local to national and international levels of business. She has overseen multiple start-ups and reorganizations and been responsible for the planning and management of the physical, intellectual, financial and human resources. She brings to the table a wealth of experience as a member of senior management. This sound business knowledge has provided her keen insight into client needs and the ability to respond quickly to provide strategic and cost-effective solutions.
Judy currently provides both on-site and consultative services to clients in her areas of expertise, with a particular emphasis in start-ups, reorganizations, facilities management and process improvement in human resources, operations and administration. She is also experienced in the areas of payroll, benefits administration, recruiting, change initiatives and project management.
Judy has her Advanced Program in Human Resources Management from the Rotman
School of Business and the Certified Human Resources Professional (CHRP)
designation. She is a member of the Human Resources Professional Association and
Canadian Payroll Association
Please contact Judy at 416.694.6101 x 153 or at
judy@brownconsulting.ca
