Our Team

Lynn Brown - Managing Director

Lynn Brown possesses over 30 years in the field of human resources. A seasoned generalist, she has a breadth of experience in all facets of human resources. Lynn’s particular expertise is in the areas of organizational effectiveness/process improvement, job evaluation, pay equity compensation and benefits, policy development, legislative compliance and employee relations. She has had solid experience in both the corporate and consulting environments with start-ups and reorganizations.

Lynn developed the HRDiagnostic™, a comprehensive tool to help organizations maximize their human resources. It provides a full assessment of an organization’s HR programs, processes and practices. Proprietary to Brown Consulting Group, HRDiagnostic™, identifies which areas are working well and those that could be further enhanced.

Lynn is a Certified Management Consultant (CMC) and a member of the Canadian Association of Management Consultants (CAMC); a Certified Human Resources Professional (CHRP) and a member of the Human Resources Professional Association. She is a graduate of the University of Toronto with a Bachelor of Arts majoring in Employment Relations. She is also a McQuaig System Certified Interpreter and sits on the CMAC’s Certification Committee. Lynn has written a variety of human resource related articles for publications such as Workspan, HR Professional, TLOMA Today, The Canadian Chemical News, CSAE (Canadian Society of Association Executives) Forum and Metro. She is frequently cited in national media including the Globe and Mail/workopolis.com, Toronto Star, Profit magazine and other business and human resources publications.

Prior to her consulting career, Lynn held several senior human resource positions in corporate environments, with a particular focus in professional services. In this regard, she developed national recruitment campaigns, aligned HR to business needs through effective strategic planning, and managed the HR aspects of a merger of two national professional firms.

As Managing Director of Brown Consulting Group, Lynn currently provides consultative services to a wide variety of clients ranging from smaller entrepreneurial companies to large multinationals. Her industry focus covers not-for-profit, financial services, professional services, insurance, manufacturing, media and entertainment, construction, transportation and high-tech. Lynn also provides coaching and training in the areas of human resources and management skills.

Denise Burton Barrett - Consultant / Researcher

In addition to her consulting role, Denise Burton Barrett handles research requirements for the Brown Consulting Group, and is often consulted on a variety of our client engagements as our resident expert in the field of privacy.

With her B.A. in Public Administration, and an M.A. in Political Science, her Masters Thesis was on Ontario’s Freedom of Information and Privacy Legislation. She has also done on-air commentary relating to public policy and privacy issues for CBC Radio, CBC Morningside, CTV Canada A.M., City TV Breakfast Television, CJAD Radio in Montreal.

Since 2011 she has also been a member of the Consumers Council of Canada. In 2011 she was invited to participate with Advertising Standards Canada. She currently serves on two committees as a public representative: The National Consumer Response Council, which adjudicates complaints about advertising under the Canadian Code of Advertising Standards in collaboration with industry representatives; and the Children’s Advertising Clearance Committee, which ensures broadcast advertising to children complies with the Broadcast Code for Advertising to Children. Denise also does on-site confidential customer satisfaction studies and reports for corporate management groups to assist them in assessing customer service standards.

Prior to joining Brown Consulting Group, Denise specialized in research and training and worked in both the public and private sectors including the Solicitor’s General’s Office, the Ministry of Education, Elections Canada, Elections Ontario, William M. Mercer and United Press International. She is also a frequent editorial contributor to the Sun Life Financial finance and lifestyle website, brighterlife.ca.

Mala Greenbaum has more than 25 years of progressive experience in Human Resources with a deep and solid generalist background. Mala has focussed her expertise in the areas of talent management, and onboarding and performance with a special emphasis on implementing changes within an organization to increase employee engagement and profitability.

Mala provides a combination of strategic and operations focused consulting service to clients, with an eye to ensuring the client receives value by creating efficient and effective processes in a legislatively compliant framework. Services provided include recruitment, orientation and onboarding, performance management, compensation and benefits including disability management and employee relations in both union and non-union environments.

Prior to joining Brown Consulting Group, Mala held progressively senior HR positions in a range of companies including small privately-held business to large national firms. With both an ability to forecast and plan, as well approach challenges with a hands-on style, Mala’s corporate experience included the realignment of an organization’s talent process, creating a succession plan, developing a compensation plan and realigning a workforce with a major reduction in staff.

Mala acts as a true business partner, working collaboratively and creating accountability with her clients. Her industry experience has included banking, health care, insurance, investments, automotive and not-for-profit.

Mala graduated with honours from the University of Hartford, CT, holds a CHRL and is a member of the Human Resources Professional Association, Toronto Chapter.[/brownconsulting_accordion]

Laura McArthur - Consultant

Laura performs a dual role for Brown Consulting Group. She provides client support in a variety of areas including employee relations, recruiting, assessment testing and exit interviews. She is also our resident wizard in employee surveys. For Brown Consulting Group she handles all operational, administrative and technology matters, including managing our website. Laura has also provided counsel to clients on administrative best practices for small businesses.

Laura studied Human Resources at Ryerson and Finance at the University of Toronto. She continues to regularly enhance her expertise with courses in web design and social media marketing. Prior to joining Brown Consulting Group, Laura worked in a number of progressively responsible positions in human resources for a national insurance company with over 6,700 employees and a major sporting conglomerate in finance. Laura also volunteers as a music teacher in her spare time.

Jim McKibbin - Consultant

Jim McKibbin is a senior consultant at Brown Consulting Group with extensive experience focusing in the areas of communications, management, labour relations, media and public relations, and sales and marketing.

Jim provides consulting, facilitation, training and management coaching to clients. In addition, Jim also handles the majority of our senior search assignments. His solid understanding of business, in both union and non-union environments, is invaluable in helping clients to identify issues, respond to challenges and develop results-oriented solutions.

Jim also develops and delivers a number of specialized seminars and workshops in the areas of management, leadership, communications, negotiations, sales, and conflict resolution techniques.

As a frequent speaker on leadership, diversity, management communications, demographics and social values, Jim has made keynote presentations to numerous organizations in the public, private and non-profit sectors including Broadcast Research Council, the CBC, Canadian Chamber of Commerce, Canadian Database and Marketing Association, Metro Toronto Convention and Visitors Association, Ontario Federal Council of Government Departments, the Ontario Multifaith Council and the Radio and Television News Directors Association.

Prior to joining Brown Consulting Group, Jim was Communications Manager for Statistics Canada’s Central Region for both the 2001 and 2006 Census. During his tenure at the agency, he created the ethnocultural communications program. He also inaugurated the agency’s Account Executive marketing program and produced the annual Perspectives on Canada Conference on social trends. Jim was also Director of the Toronto Learning Annex; Secretary of the Industrial Market Research Association of Canada; and for five years, was Chair of the Provincial Soft Drink Workers’ Union. He is a Certified Sales Professional (CSP) and a member of the Canadian Professional Sales Association. Jim also serves on a number of not-for-profit boards and commissions and is currently president-elect of AOTS, the men’s organization of the United Church of Canada.

Rene O’Brien - Consultant

Rene brings more than 30 years of solid legislative and labour relations experience within both the public and private sectors. Prior to his consulting career, Rene has worked as a Senior Review Officer with the Pay Equity Commission of Ontario; an Employment Standards Officer with the Ministry of Labour; a District Manager of Employment Standards and Health and Safety and a Senior Adjudication Officer with the Employment Insurance Commission. Rene also held the role of Manager of Labour Relations with the City of Hamilton and the Regional Municipality of

In 2000, Rene played an instrumental role in the development of the Employment Standards Act – 2000, conducting public consultations with workplace partners and providing guidance during the drafting of the Act.

Fully bilingual, Rene excels at making complicated legislation understandable and workable for workplace clients and assists them in becoming or remaining compliant with legislative requirements. He currently provides expertise to clients in a variety of areas including Pay Equity management and implementation.