HR Training & Coaching

The terms managing and leading are often used interchangeably. But, in reality, they mean different things and require different skills. In this module, participants will explore the roles of managers and leaders, the skills required to do both, and the situations in which they are most suited. And by completing a series of assessments and activities, they will learn to flex their leadership style.

Communicating effectively in the workplace is a key management skill upon which other skills are layered. One of the major goals of this module is to help managers to be more aware of the impact their communications have on others in the workplace. Participants will learn to provide clear and persuasive presentation of ideas, to listen actively, to provide timely feedback, and to communicate at various levels of the organization.

Today’s workforce requires regular and effective feedback in order to keep goals on track. This is where coaching comes in. In this module, managers will explore the benefits of coaching their employees as it applies to their development and day to day performance. They will learn a practical coaching model and learn to adjust their approach based on the specific needs of the employee.

Change is inevitable! For some, change is seen as something exciting that provides opportunities for growth and learning. For others, change can be difficult and may lead to expressions of resistance and anger, or not feeling accepted and supported in the workplace. In this module, participants will learn how to effectively manage change by recognizing various responses, establishing team standards such as respect, and managing stressors, all with the goal of leading an effective change process.

It’s no secret that employees who feel valued and recognized for the work they do feel more motivated and are then more productive. Employee engagement is a key indicator of financial performance and business viability; but what causes a person to be fully engaged at work? What can a leader do to create and sustain engagement? This interactive module will walk participants through key engagement levers and demonstrate how their leadership determines their own success or failure.

Teams are an important building block of successful organizations. No matter the business focus, effective teams are the essential unit that strengthens most organizations. With teams at the core of corporate strategy, your success as a leader can often depend on how well you and other team members work together. This module will focus on the value of teamwork, the stages of team development and the various team player styles.

With top talent at a premium, how you recruit is critical to ensuring you are competitive in today’s market. But an effective recruitment process involves more than just job postings and interviews. In this workshop, participants will learn about strategic organizing and staffing practices as well as develop actionable skills in recruitment, selection and onboarding.

Annual performance reviews are often a stress to employees and to managers. It doesn’t have to be that way. This module will cover key strategies for managers on how to prepare for the performance review process, effectively tackle difficult performance discussions, and actively coach and develop employees which leads to measurable business results. The module can be aligned with your company’s policies and processes.

This program is specifically designed for the individual in your organization who struggles with the diversity of the contemporary workplace. Individuals who struggle with these issues by displaying inappropriate behaviours undermine the ability of the organization to achieve success. We provide one-on-one diversity awareness to the individual whose interactions with peers, supervisors and subordinates have fallen short of acceptable organizational norms and/or current human rights legislation and standards. These behaviours include a failure to appreciate the ethno-cultural breadth of the workforce; a failure to understand issues related to sexual orientation; and a failure to appreciate the necessity for equity in gender relations.

A 360° Feedback assessment can be an effective tool to gain information on performance. Although the tool is available for use at any level, it is particularly helpful with the assessment of the senior leadership. Brown Consulting Group uses an online tool to gain input from participants in an anonymous and confidential manner. Our trained facilitator will analyze the results and provide effective feedback and coaching as well as work with the employee to create an actionable development plan with key milestones and support mechanisms.

Being an owner/manager can be challenging. You excel at running your business, but every now and then a difficult HR situation arises that takes precedence and your valuable time. Your employees can come to you for guidance and direction, but who can you reach out to? This is where we can help. We understand the owner/manager and the challenges of how human resource issues can significantly impact your business. We are here to talk, whether it’s a specific employee issue or you need some direction on reorganizing, communicating or just managing better. We’ll listen, help you strategize and resolve issues so you can get back to managing your business. Sessions can be scheduled on a regular or as needed basis.

This coaching is designed for managers who need to hone their leadership abilities. Individual coaching is ideal for managers who have never had the opportunity for formal management training or who would like to brush up on their management skills. Whether it is direction on how to develop team-building strategies, how to deal with a difficult employee relations issue or how to communicate more effectively, these coaching sessions deliver results.