About us

Brown Consulting Group provides both consultative and on-site Human Resources services to help client companies of all sizes effectively manage their human resources.

Our philosophy

Innovative Solutions

In addressing HR requirements, we recognize the distinctiveness of each organization and the absence of one-size-fits-all solutions. Our conviction lies in crafting personalized strategies as the optimal solution. To achieve this, the team at Brown Consulting Group adopts a comprehensive methodology, delving into your business intricacies and HR demands to devise innovative and tailored solutions.

Our firm

Practical Advice

Brown Consulting Group offers comprehensive HR consulting, outsourcing, and training services, dedicated to assisting organizations of all sizes in effectively managing their most valuable asset—people.

Since our establishment in 1999, our team of seasoned HR professionals and trainers has amassed the expertise to deliver practical and impactful guidance tailored to your unique HR requirements. Whether you’re building a new HR function or seeking targeted support within an existing department, we’re here to help.

Drawing from our extensive experience, Brown Consulting Group remains at the forefront of industry trends and best practices, equipping us to advise on strategies for enhancing employee engagement to drive productivity and navigating the complexities of evolving labor laws to safeguard your business interests.

Our experience

Real Results

With extensive expertise spanning various industries, encompassing both for-profit and non-profit sectors, our diverse background empowers us to deliver best practices tailored to your organization, yielding tangible outcomes. From collaborating with smaller entrepreneurial ventures to partnering with large multinational corporations, Brown Consulting Group’s industry proficiency encompasses:

  • Architects
  • Aerospace
  • Construction
  • Design
  • Education / Schools
  • Energy / Environmental
  • Engineering
  • Financial Services / Banking
  • Food Service
  • Health Services
  • Hotels
  • Insurance
  • Manufacturing / Distribution
  • Marketing / PR / Media / Publishing
  • Mining
  • NFP (Charities, Associations, NGOs, Religious Organizations)
  • Professional Services
  • Public Sector
  • Real Estate / Property Management
  • Retail / Wholesale
  • Technology / IT
  • Transportation

Our team

Laura McArthur headshot

Laura McArthur

Managing Director

Laura provides client support in a variety of areas including recruiting, assessment testing, employee engagement and surveys, employee retention and orientation, and employee relations. She... Learn more

Laura McArthur headshot

Laura McArthur

Managing Director

Laura provides client support in a variety of areas including recruiting, assessment testing, employee engagement and surveys, employee retention and orientation, and employee relations. She facilitates various training such as Best Practice Recruitment and the Foundations of Leadership programs. Laura has also provided counsel to clients on administrative best practices for small businesses.

Laura studied Human Resources Management at Ryerson and Finance at the University of Toronto. She continues to regularly enhance her expertise with courses in web design and social media marketing. Prior to joining Brown Consulting Group, Laura worked in a number of progressively responsible positions in human resources for a national insurance company with over 6,700 employees and a major sporting conglomerate in finance. Laura also volunteers as a music teacher in her spare time.

Please contact Laura at (416) 694-6101 x 115 or via LinkedIn.

Lynn Brown headshot

Lynn Brown

Founder / Senior Consultant

Lynn Brown possesses over 30 years in the field of human resources. A seasoned generalist, she has a breadth of experience in all facets of... Learn more

Lynn Brown headshot

Lynn Brown

Founder / Senior Consultant

Lynn Brown possesses over 30 years in the field of human resources. A seasoned generalist, she has a breadth of experience in all facets of human resources. Lynn’s particular expertise is in the areas of organizational effectiveness/process improvement, job evaluation, pay equity compensation and benefits, policy development, legislative compliance and employee relations. She has had solid experience in both the corporate and consulting environments with start-ups and reorganizations.

Lynn developed the HRDiagnostic™, a comprehensive tool to help organizations maximize their human resources. It provides a full assessment of an organization’s HR programs, processes and practices. Proprietary to Brown Consulting Group, HRDiagnostic™, identifies which areas are working well and those that could be further enhanced.

Lynn is a Certified Management Consultant (CMC) and a member of the Canadian Association of Management Consultants (CAMC), a Certified Human Resources Professional (CHRP) and a member of the Human Resources Professional Association. She is a graduate of the University of Toronto with a Bachelor of Arts majoring in Employment Relations. She is also a McQuaig System Certified Interpreter and sits on the CMAC’s Certification Committee. Lynn has written a variety of human resource-related articles for publications such as Workspan, HR Professional, TLOMA Today, The Canadian Chemical News, CSAE (Canadian Society of Association Executives) Forum and Metro. She is frequently cited in national media, including the Globe and Mail/workopolis.com, Toronto Star, Profit magazine and other business and human resources publications.

Prior to her consulting career, Lynn held several senior human resource positions in corporate environments, with a particular focus on professional services. In this regard, she developed national recruitment campaigns, aligned HR to business needs through effective strategic planning, and managed the HR aspects of a merger of two national professional firms.

As the Founder of Brown Consulting Group, Lynn currently provides consultative services to a wide variety of clients ranging from smaller entrepreneurial companies to large multinationals. Her industry focus covers not-for-profit, financial services, professional services, insurance, manufacturing, media and entertainment, construction, transportation and high-tech. Lynn also provides coaching and training in the areas of human resources and management skills.

Please contact Lynn at (416) 694-6101 x 111 or via LinkedIn.

Mala Greenbaum headshot

Mala Greenbaum

Consultant

Mala Greenbaum has more than 25 years of progressive experience in Human Resources with a deep and solid generalist background. Mala has focussed her expertise... Learn more

Mala Greenbaum headshot

Mala Greenbaum

Consultant

Mala Greenbaum has more than 25 years of progressive experience in Human Resources with a deep and solid generalist background. Mala has focussed her expertise in the areas of talent management, and onboarding and performance with a special emphasis on implementing changes within an organization to increase employee engagement and profitability.

Mala provides a combination of strategic and operations focused consulting services to clients, with an eye to ensuring the client receives value by creating efficient and effective processes in a legislatively compliant framework. Services provided include recruitment, orientation and onboarding, performance management, compensation and benefits including disability management and employee relations in both union and non-union environments.

Prior to joining Brown Consulting Group, Mala held progressively senior HR positions in a range of companies including small privately-held business to large national firms. With both an ability to forecast and plan, as well approach challenges with a hands-on style, Mala’s corporate experience included the realignment of an organization’s talent process, creating a succession plan, developing a compensation plan and realigning a workforce with a major reduction in staff.

Mala acts as a true business partner, working collaboratively and creating accountability with her clients. Her industry experience has included banking, health care, insurance, investments, automotive and not-for-profit.

Mala graduated with honours from the University of Hartford, CT, holds a CHRL and is a member of the Human Resources Professional Association, Toronto Chapter.

Please contact Mala at (416) 694-6101 x 123 or via LinkedIn.

Lina Mastrocola headshot

Lina Mastrocola

Consultant

Lina Mastrocola brings extensive senior level human resources experience to the Brown Consulting Group team. As a trusted business partner, Lina offers a full range... Learn more

Lina Mastrocola headshot

Lina Mastrocola

Consultant

Lina Mastrocola brings extensive senior level human resources experience to the Brown Consulting Group team. As a trusted business partner, Lina offers a full range of HR expertise and versatility from consulting to advising business leaders on organizational matters and people strategy.

Lina has a passion for providing exemplary HR services and offers experience in a full spectrum of HR services including managing complex employee relations, performance management, talent management, change management, leadership development, training, compensation and benefits, policy, and program development.

Prior to joining Brown Consulting Group, Lina worked with national and global organizations including financial services and the not-for-profit sector. She is adept at managing multiple HR initiatives and projects of various sizes and complexity including performance management, compensation and benefits, policy development as well as workplace transformations, acquisitions, employee engagement and workplace culture.

Lina holds a BA in Sociology with a Certificate in Human Resources Management. She holds the Certified Human Resources Leader (CHRL) designation and is in good standing with the Human Resources Professional Association (HRPA).

Please contact Lina at (416) 694-6101 x 118 or via LinkedIn.

Rochelle Caderamanpulle headshot

Rochelle Caderamanpulle

Consultant

Rochelle performs a variety of roles at Brown Consulting ranging from recruiting, and research, and is our resident expert for AODA related matters. Part of... Learn more

Rochelle Caderamanpulle headshot

Rochelle Caderamanpulle

Consultant

Rochelle performs a variety of roles at Brown Consulting ranging from recruiting, and research, and is our resident expert for AODA related matters.

Part of her role at Brown Consulting Group is assisting with administrative and social media related tasks.

Prior to joining Brown Consulting Group, Rochelle worked in several progressively responsible positions at HSBC Holdings in Asia, a publicly listed technology company based in Boston, MA, and a national insurance company here in Canada.

Rochelle has a Master’s in Business Administration, with a specialization in Employee Relations, and is currently working toward her CHRL designation. She has a passion for baking, reading, and zero waste/minimalist living.

Please contact Rochelle at (416) 694-6101 x 117 or via LinkedIn.

Denise Burton Barrett headshot

Denise Burton Barrett

Consultant / Researcher

In addition to her consulting role, Denise Burton Barrett handles research requirements for the Brown Consulting Group and is often consulted on a variety of... Learn more

Denise Burton Barrett headshot

Denise Burton Barrett

Consultant / Researcher

In addition to her consulting role, Denise Burton Barrett handles research requirements for the Brown Consulting Group and is often consulted on a variety of our client engagements as our resident expert in the field of privacy.

With her B.A. in Public Administration and an M.A. in Political Science, her Masters Thesis was on Ontario’s Freedom of Information and Privacy Legislation. She has also done on-air commentary relating to public policy and privacy issues for CBC Radio, CBC Morningside, CTV Canada A.M., City TV Breakfast Television, CJAD Radio in Montreal.

Since 2011 she has also been a member of the Consumers Council of Canada. In 2011 she was invited to participate with Advertising Standards Canada. She currently serves on two committees as a public representative: The National Consumer Response Council, which adjudicates complaints about advertising under the Canadian Code of Advertising Standards in collaboration with industry representatives; and the Children’s Advertising Clearance Committee, which ensures broadcast advertising to children complies with the Broadcast Code for Advertising to Children. Denise also does on-site confidential customer satisfaction studies and reports for corporate management groups to assist them in assessing customer service standards.

Prior to joining Brown Consulting Group, Denise specialized in research and training and worked in both the public and private sectors including the Solicitor’s General’s Office, the Ministry of Education, Elections Canada, Elections Ontario, William M. Mercer and United Press International. She is also a frequent editorial contributor to the Sun Life Financial finance and lifestyle website, brighterlife.ca.

Please contact Denise at (416) 694-6101 x 112 or via LinkedIn.

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Our clients

Heart & Stroke logo
Intact Insurance logo
Toronto Zoo logo
Carson Dunlop logo
Vaughan Chamber of Commerce logo
Design Agency logo
Union Hearing Aid Centre logo
Five Guys Burgers & Fries logo
YWCA Canada logo
TNT Tech logo
Greenpark Group logo
Aboriginal Health Centre logo
D'Addario logo

What clients are saying

Graham Badun, Chief Executive Officer, AlarmForce Industries Inc.

We hired Lynn and her firm of HR professionals to assist in evaluating and improving our HR processes and procedures. It all started with a comprehensive diagnostic assessing where we were at relative to our size and growth strategy. The document that we received was a “report card” on everything from recruiting to the pervasive culture in the company. The report included sections on policies, compensation, benefits etc. and was great value while being constructive and helpful in establishing our near term HR priorities. On an ad hoc basis, we have also turned to Brown Consulting for help with compensation analysis and recruiting HR professionals. They can serve as interim HR department or as trusted advisors in the HR function.

Let’s start a conversation